Returns and refunds

Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with us. We strive to provide quality products and excellent customer service.

Returns

We accept returns within 30 days of delivery for eligible items. To qualify for a return:

The item must be unused and in its original condition.
The item must be returned in its original packaging.
Proof of purchase or order confirmation must be provided.

Non-Returnable Items

The following items are not eligible for return:

Customized or personalized products.
Gift cards.
Items marked as final sale.
Products damaged through misuse, negligence, or normal wear and tear.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging. We will review the claim and provide a replacement, refund, or other appropriate resolution.

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to the original payment method within 5–10 business days, depending on your payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error, a defective product, or a damaged shipment.

Order Cancellations

Orders may be canceled before they are processed and shipped. Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Contact Us

For questions regarding returns, refunds, or exchanges, please contact us through the contact information provided on our store website. Please include your order number in all correspondence.

By placing an order with us, you agree to this Return & Refund Policy.